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FAQ2019-03-30T02:31:22+00:00

Frequently Asked Questions

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Are My Payment Details Secure?2019-03-30T05:43:57+00:00

Yes. Your payments are processed securely through our online merchants (e.g. PayPal, Stripe, etc.). If you purchase through PayPal, for example, PayPal handles everything about your transaction. We have no access to your credit card information or your PayPal account details.

PayPal is a global e-commerce leader and provides automatic fraud screening, 24-hour transaction monitoring and seller and buyer protection policies. To learn more about PayPal’s secure payment processes visit the PayPal website.

Stripe is a leading online payment processor. Like PayPal, they also provide a secure infrastructure for online payments and purchases. We have no access to your credit card details.

Can I See What Content Is Included In The Manual Before I Buy?2019-03-30T05:43:56+00:00
Do You Offer An Affiliate Program?2019-03-30T05:43:57+00:00

Yes. We offer an affiliate program for both the WordPress User Manual and WordPress Video Courses.

Both programs are FREE to join and commissions are paid to qualifying affiliates via PayPal.

Note: Links in the resources section of the manual point to our WordPress Video Courses at WPMasterclasses.com. If you plan to use the Rebrandable WordPress User Manual, we recommend becoming an affiliate of WPMasterclasses.com. This lets you earn commissions when users click on links in the manual and purchase access to the video courses (earn recurring commissions if users purchase the ‘All Access Pass’ membership for as long as users remain subscribed).

For more information or to sign up, go here:

Does The Manual Content Include Affiliate Links?2019-03-30T05:43:56+00:00

The main content in the manual contains only information about using WordPress features, functions, and settings. The manual also contains “resources” sections with links to screenshot tutorials and video courses if users need additional help or information. The screenshot tutorials and video courses are hosted on sites that we manage.

Manual users can access the screenshot tutorials for FREE using direct links to these tutorials.

The video courses are not free but they are very affordable. The links used to access video courses may be direct or include an affiliate link, depending on which version of the manual you purchase:

Does The Manual Include Free Access To Video Tutorials?2019-06-26T00:52:39+00:00

The manual contains links to video courses and video tutorials for additional information. Access to these videos is not free but they are very affordable, especially if you purchase the “All Access Pass,” which gives you access to all video courses and tutorials for a low monthly subscription.

Additionally, we include a special 30% discount code for the “All Access Pass” inside the manual, which further reduces your cost to access all existing and future videos added to the video site.

Please note that we cannot include access to the video courses at no cost, as we have to cover ongoing video licensing fees, streaming costs and the cost of regularly adding new videos to the site, and we only charge a one-time fee for the branded version of the manual.

Does The Manual Include Private Label Rights?2019-03-30T05:43:56+00:00

No. The manual is a PDF file and you cannot modify the content. This allows us to keep the content in the manual up-to-date.

Note: I am currently looking into offering an 'Elite' membership option for a very limited number of customers where I would make all the manual's source files available with full PLR and provide exclusive monthly lead generation content that WordPress website developers can use to generate more leads and clients for their services. More information about the proposed 'Elite' Membership option is available here.

You can purchase the manual now, register your interest in becoming an 'Elite' member and upgrade later if this option becomes available.

More info:

Does The Manual Include Resell Rights?2019-03-30T07:30:18+00:00

No. You cannot resell the manual. If you purchase the Rebrandable WordPress User Manual, however, you can distribute unlimited copies your rebranded manual. You can bundle it with your services and charge clients more, sell WordPress training as a service, use your rebranded copies as incentives for getting new customers to choose your services, entice subscribers to sign up to your newsletter, or include it as a bonus when selling or flipping sites, promoting affiliate offers, etc.

More info:

Does The WordPress User Manual Cover How To Use WordPress Gutenberg?2019-03-30T05:43:57+00:00

Yes. The manual and additional tutorials included in the manual’s resources section cover the new Gutenberg editor and its features extensively.

How Do I Earn Affiliate Commissions From Links To Video Courses In The Manual?2019-03-30T05:43:57+00:00

The rebrandable manual lets you add your affiliate ID to all links in the ‘Resources’ sections pointing to recommended video courses from WPMasterclasses.com.

When users click on a link for more information about the video course, a cookie is placed on their web browser with your affiliate ID. If they purchase any video courses up to a year after clicking on a link, you will be credited for the sale. If users purchase the ‘All Access Pass’ membership you will earn recurring comissions for as long as users remain actively subscribed.

To earn affiliate commissions from sales of video courses from these resource links, simply add your affiliate ID from WPMasterclasses.com to the Rebrandable version of the WordPress User Manual.

To become an affiliate of WPMasterclasses.com, click here.

How Many Copies Can I Make Of The Rebrandable Manual?2019-05-28T07:19:09+00:00

You can make unlimited rebrandable copies of the manual for your business and distribute as many copies as you like to your clients, customers, subscribers, etc. for as long as you remain actively subscribed.

This allows you to:

  • Create a personalized WordPress User Manual for every new client you service, and/or
  • Create a generic WordPress User Manual branded with your details to include as incentives, bonuses, or gifts when selling products or services online.

For more information, go here: WordPress User Manual (Rebrandable)

Is The Content In ‘The Complete Step-By-Step WordPress User Manual’ And The ‘Rebrandable WordPress User Manual’ The Same?2019-03-30T05:43:57+00:00

The content in both versions of the manual is the same.

The Rebrandable WordPress User Manual:

  • Does not display the WPTrainingManual.com logo or include author details, so you can rebrand it with your own company name and website address.
  • Lets you personalize the manual with your client’s name.
  • Lets you earn affiliate commissions from sales of recommended video courses listed in the manual’s resources sections.
  • Has an annual subscription to cover the cost of keeping the content up-to-date and creating unlimited rebrandable copies of the manual.

More info:

Is The Content In The Manual Kept Up-To-Date? How?2019-03-30T06:06:14+00:00

Keeping content about WordPress up-to-date is difficult, challenging, and time-consuming. I have been creating WordPress training content (e.g. courses, workshops, guides, and tutorials) since 2011 and I have invested years of work into planning and building systems to address these challenges, including a document management system that allows us to keep the content in the manual up-to-date and track changes, version numbers, date of last updates, etc.

We also keep up-to-date with the latest changes to WordPress from various sources, including our own customers (i.e. if you notice something in the manual that needs to be updated, let us know and we’ll review and update the content).

To learn more about how we manage content and keep the manual up-to-date, go here: Document Management.

Is The Manual Compatible With The Latest Version Of WordPress?2019-03-30T05:43:57+00:00

Yes. The content in the WordPress User Manual is completely up-to-date and relevant for the latest WordPress version. It also includes up-to-date content on WordPress Gutenberg.

Learn more:

Is The WordPress User Manual A Book Or A PDF File?2019-05-28T07:19:58+00:00

The Complete Step-By-Step WordPress User Manual’ is a printable PDF document containing over 500+ pages of information with links to hundreds of detailed online step-by-step screenshot and video tutorials.

We don’t offer a hardcopy version of the WordPress User Manual because:

  1. WordPress is continually evolving and this makes a printed book containing WordPress tutorials become quickly outdated, and
  2. Printing out all the information contained in this comprehensive WordPress User Manual would run into tens (if not hundreds) of thousands of pages.

Keeping the manual in digital format allows us to keep the content up-to-date and save on environmental costs. You can, however, print out any section of the manual you like (e.g. to use as a quick reference).

What Customer Information Do You Store?2019-03-30T05:43:57+00:00

We only store basic details about your account and orders to provide customer support, access to lost passwords, etc. We do not store credit card details or any other sensitive information about customers.

As per new GDPR privacy laws, you can request to see what details we have stored about you here. If you have any other concerns, see our terms of use and privacy policy sections to learn more about how we handle customer data.

What Details Can I Add To The Rebrandable Manual?2019-03-30T05:43:57+00:00

The Rebrandable WordPress User Manual lets you rebrand the manual with the following details:

  • Your Company Name
  • Your Company’s Website Address
  • Your Client’s Name
  • Your Affiliate ID for WPMasterclasses.com (earn commissions on sales of video courses – to become an affiliate, go here.)

Once the manual has been rebranded, you can share it online, or download it to your hard drive as a distributable PDF file.

Your company name, website address and client’s name or business name will display in the header and footer of all pages of the manual and all links to video courses in the manual will contain your affiliate ID, so if users purchase any of the video courses up to a year after clicking on a link in the manual, you will be credited for the sale (if users purchase the ‘All Access Pass’ membership you will earn recurring comissions for as long as users remain subscribed).

For more information, go here: WordPress User Manual (Rebrandable)

What Happens If I Cancel My Membership?2019-03-30T05:43:57+00:00

The annual subscription fee ensures that the Rebrandable WordPress User Manual and all manual documentation are kept regularly up-to-date for active members.

If you cancel your subscription:

  • Nothing will happen to manuals or documents you have already distributed to clients, subscribers, etc.
  • You keep all the documentation you’ve already downladed.
  • You won’t have access to any updates we make to the rebrandable manual and/or document sections.
  • You won’t have access to the rebranding tool.
What Is Your Refund Policy?2019-03-30T07:33:45+00:00

Your purchase comes with a full 30-day no-risk, money-back satisfaction guarantee.  Purchase the manual and if you’re not happy for any reason, contact us within 30 days to request a full refund.

If you do experience any problems, however, please contact us before requesting a refund, as we will always try to address and correct any issues with our products or service.

What Payment Methods Do You Accept?2019-03-30T05:43:56+00:00

We accept PayPal payments and Stripe. You can pay with your credit card if you don’t have a PayPal account.

Who Writes The Content For The Manual?2019-03-30T06:24:51+00:00

All the content has been written by me (Martin Aranovitch). I’ve been writing WordPress training content almost since the beginning of WordPress itself (you can read more about me here). Search my name on Google and you will probably find that most of the results relate to content I have written or published about WordPress.

Learn more here: